Operations Associate
Description
Who We Are
Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.
Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.
In North America, our offices are in Stamford, Orlando, Providence, and Toronto. We are licensed to operate in each US State, and in Canada at the Federal level we are registered with FINTRAC and at the Provincial level in Quebec.
ROLE PURPOSE:
As part of the launch of a new U.S. bank, we are seeking a highly motivated and detail-oriented Operations Associate to join our Operations team. This role is central to managing the oversight of risk and controls across the full life cycle of Payments Demand Deposit Accounts (DDAs) and Term Deposits (TDs), ensuring operational excellence across setup, maintenance, reconciliation, and liquidity management.
You will be responsible for creating reporting and controls for operations processes, including developing and setting up the nostro account reconciliation process, intraday reporting and monitoring and standardized operational controls. Additionally, you will cross-train with the operations team and support day-to-day execution, for example, data entry and authorization, document review and verification, intraday queue and balance monitoring or similar tasks.
This is an exciting opportunity to shape the future roadmap of capabilities in line with the firm's strategy and client demands.
Key Responsibilitiees:
Reconciliations
- Set up and maintain reconciliation matching logic and data feeds in reconciliation system.
- Perform daily reconciliation and resolve breaks with respective stakeholders
- Prepare and coordinate reconciliation signoff and documentation.
- Compile regular reporting of outstanding overdue items for management review
Reporting & Monitoring
- Create intraday reporting dashboards.
- Perform intraday and end of day reporting and escalate any issues.
- Develop Key Performance Indicator and Key Risk Indicator reporting
Risk & Controls
- Define and document operational controls including test description.
- Perform and document standardized control testing and escalate any discrepancies
- Maintain operations relevant risk inputs for Risk and Control Self-Assessments and Business Continuity Planning
- Document risk incidents for operations and track action items to completion
Day to day operations
- Enter or authorize manual data entries for daily processing
- Support KYC onboarding document review
Stakeholder Management:
- Provide timely updates and reporting against metrics, outcomes and milestones
Product Development:
- Apply an agile mindset and approach to ensure timely delivery of high-quality features and improvements.
Knowledge and Experience:
- Experience in operations, treasury, or liquidity management within a banking or financial services environment
- Understanding of DDA and TD products, interest rate mechanics, and tax implications.
- Familiarity with Fedwire, ACH, and USD clearing processes
- Excellent analytical, reconciliation, and communication skills
- Ability to thrive in a fast-paced, build-phase environment with a hands-on approach
- Understanding of linked transaction banking products such as Reporting, Connectivity and Tax
- Ability to develop the processes and procedures for the specific products and processes
- Proven experience delivering outcomes in fast moving environments
- Experience working with financial institution and/or corporate clients
Skills:
- Client journey mapping
- Discovery and requirements assessment
- Communications skills
- Good time management and prioritisation skills
- project management skills
- Data analysis and decision making
Languages:
- English
Personal Attributes:
- Curious
- Takes pride in work
- Enthusiastic
- Collaborative
- Entrepreneurial
- Inclusive
What's in it for you?
- This is a full-time, permanent position and we are seeking candidates based locally to our Stamford, Connecticut office. The expectation is that the successful applicant is able to work from our Stamford office 1 day per week, whilst being prepared to work remotely / travel to customer sites for the remainder of the wee where required
- This role offers a salary range between $75,000-$95,000 per annum + bonus scheme and a comprehensive benefits package
- Medical, Dental, Vision
- 401k: 5% matched
Please note that this job description does not form part of your employment contract. The company can modify your job duties or amend this job description at any time.
Fostering a culture of belonging and inclusivity
Fostering a culture of belonging and inclusivity
We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through initiatives like our DE&I focus groups and value champion network.
Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.